Privacy Policy

OUR COMMITMENT TO YOUR PRIVACY

CODA Energy Holdings LLC (“CODA Energy”) respects your privacy. Please read this Privacy Policy carefully. It governs all your experiences with the CODA Energy website and explains our online information practices. We want to allow you certain choices about the way your information is collected and used, and explain where your usage of our website allows us to collect and use certain information. By using our website, you are agreeing with all the terms and conditions of this Privacy Policy. If you do not agree with this Privacy Policy, please close your browser and discontinue using this website.

THE INFORMATION WE COLLECT

This Privacy Policy applies to all information which you submit, or which we collect, on this website (www.codaenergy.com) and any other websites which we operate. On some pages of our website, you can make requests for information or products. The types of personal information collected at these pages include:

Your name
Your company name
Your address
Your email address
Your phone number
Survey questions
Project specific data files

HOW WE USE INFORMATION

We will not sell your personal information to any other company. We may, however, use your personal information and share it with our own suppliers for usage as described in this Privacy Policy.

We use the information you provide about yourself to respond to your requests (including, but not limited to, sending you information). We do not share this information with outside parties except to the extent necessary to respond to your requests. We may use your email address to communicate with you, for example, to notify you of special offers or programs you might find of interest or to send follow up customer satisfaction surveys.

We use return email addresses to answer the email we receive. We may also use these email addresses to provide order status and order tracking information, and to respond to inquiries you may submit.

We may also maintain information you submit in a database of potential customers. We may use that information to formulate sales and marketing campaigns. We may reach out to you with information about forthcoming products and services. We may provide our lists of potential customers to third parties who conduct mail, email, and other customer contact events on our behalf.

You can email us at info@codaenergy.com if you would like to receive updates on our new products and services. We may use any information you provide to us in connection with that registration for our own marketing and market research purposes, as well as to make contact with you later. We may use non-identifying and aggregate information to better design our website, to develop our product offerings, and to share with our advertising and marketing agencies and other suppliers in connection with their engagement by us. For example, we may tell an advertising agency that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form. We may also from time to time share with those agencies and suppliers information from which you could be personally identified, but only for use in connection with our programs, products and services.

If you choose to register or receive information, products or materials from us, or to otherwise give us personal information, we may store some or all of that personal information and use it for market research and marketing purposes, which may include sharing it with our affiliated retailers and with various suppliers that provide marketing, research or other services for us.

Finally, we never use or share personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.

OPTING OUT

If you prefer not to receive marketing materials from us or any affiliated third parties, you may change your preferences at any time by: (i) sending us an email to info@codaenergy.com; (ii) writing to us (and include your email address) at CODA Customer Privacy Department, 135 E. Maple Ave, Monrovia, CA 91016; or (iii) using the unsubscribe function in any email you receive from us or affiliated third parties. We will update your preferences as soon as reasonably practical, but please note that your opt-out may take up to sixty (60) days to become effective.

LEGAL COMPLIANCE

In the event of a criminal investigation or a suspected illegal activity, we may be required by law enforcement agencies to share certain personal information. Please be aware that it is our policy and practice to cooperate fully with any and all such requests from law enforcement, and (unless also required by law) we will not give you any advance notice of our intention to comply with any such law enforcement inquiries.

A WORD ABOUT “COOKIES”

“Cookies” are small items of data that some websites either write to your hard drive upon your visit to their site(s) or store in the browser. These data files contain information the site can use to organize the pages you have visited on a particular website. Our website uses cookie technology to measure site activity and tailor information to fit your personal interests. In this way, we can deliver tailor-made information suiting your personal interests upon your next visit to our website. Our use of cookie technology is intended to provide you with a better experience.

If you do not want your browser to accept cookies, you will need to adjust the privacy settings in your browser. You will still be able to visit our website and use many of its features, but your experience may be less than optimal. This is not our responsibility.

A WORD ABOUT “PIXEL TAGS”

We may use “pixel tags,” which are small graphic files that allow us to monitor the use of our websites. A pixel tag can collect information such as the IP (internet protocol) address of the computer that downloaded the page on which the tag appears; the URL (uniform resource locator) of the page on which the pixel tag appears; the time (and length of time) the page containing the pixel tag was viewed; the type of browser that retrieved the pixel tag; and the identification number of any cookie (please see “A Word about Cookies,” above) previously placed by that server on your computer. When corresponding with you via HTML-capable email, we may use “format sensing” technology, which allows pixel tags to let us know whether you received and opened our email.

OUR COMMITMENT TO CHILDREN’S PRIVACY

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from persons we actually know are under 13 years of age without verifiable parent consent, and no part of our website is structured to attract anyone under 13.

INTERNATIONAL VISITORS

For individuals who visit codaenergy.com your connection will be through servers located in the United States. All information you provide to us will be maintained on our servers and internal systems located in the United States, and protected as explained in this privacy policy.

HOW TO CONTACT US

Should you have other questions or concerns about this privacy policy, please make contact with us as follows:

BY ADDRESS
Office of the General Counsel
CODA Energy Holdings LLC
135 E. Maple Ave
Monrovia, CA 91016

BY FAX
626-357-4169

BY EMAIL
info@codaenergy.com

California Privacy Policy

YOUR CALIFORNIA PRIVACY RIGHTS

When you visit codaaenergy.com, we collect various types of personal information, as more fully described in our Privacy Policy. Under California law, if you are a resident of California, you may make a written request to CODA Energy Holdings LLC about how we have shared your information with third parties for their direct marketing purposes. Upon receipt of your written request, we will provide you with a notice describing the cost-free means to opt-out of our sharing your information with third parties, if the third party will use it for their marketing purposes.

If you would like to exercise your privacy rights under California law, please send your written request to the e-mail address or postal address below. YOUR WRITTEN REQUEST MUST INCLUDE YOUR POSTAL ADDRESS SO THAT WE MAY PROVIDE YOU WITH OUR NOTICE AND THIRD PARTY DIRECT MARKETING OPT-OUT FORM. It may take up to ninety (90) days for your opt out choices to be fully effective.

By mail
Office of the General Counsel
CODA Energy Holdings LLC
135 E. Maple Ave
Monrovia, CA 91016

BY FAX
626-357-4169

BY EMAIL
info@codaenergy.com